CloudTalk is a global AI-powered calling software designed for SMB growth, helping teams boost call volume by 3X and increase connect rates by 40% with local numbers. CloudTalk offers AI-driven coaching, call recordings, and advanced workflow automation to optimize sales and support operations.

This integration allows you to instantly make calls with virtual numbers, sync call data, and access cloud-based recordings—keeping your team connected and efficient.

Benefits

✅ Click-to-Call: Make and receive calls directly from noCRM using CloudTalk’s Chrome extension or softphone application.

✅ Automated Call Logging: Every call made with CloudTalk is automatically recorded in the noCRM lead’s activity history, ensuring complete visibility.

✅ Call Recordings & AI Coaching: Gain access to cloud-stored recordings and AI-powered analytics to refine your sales and support strategies.

✅ Smart Contact Syncing: Automatically sync your leads and contacts between CloudTalk and noCRM to maintain accurate and up-to-date records.

Connecting CloudTalk with noCRM.io streamlines communication with your leads and improves team efficiency. This integration allows you to automate call tracking, enhance sales conversations, and optimize customer interactions.

If you don't have a CloudTalk account yet, sign up for a free trial here. If you use CloudTalk already but don't have a noCRM.io account, start your free trial today.

Getting Started

• Connect your noCRM.io and CloudTalk accounts
  
• Call and receive calls directly within noCRM
  

How to Connect CloudTalk and noCRM

⚠️ This integration is only available for the Dream Team edition.

1. Retrieve your API Key

• Sign into your noCRM.io account.
  
• Go to Admin Panel > Integrations > API > API Keys.
  
• Click Create an API Key, then copy it.
  

2. Connect CloudTalk to noCRM

• Log in to your CloudTalk Dashboard.
  
• Go to Integrations > noCRM and click Add.
  
• Paste your API Key and enter your noCRM URL (https://slug.nocrm.io).
  
• Save the integration settings and click on "Activate" button.
  

Call Your Leads from noCRM and Receive Calls

1. Enable the CloudTalk Softphone in noCRM

• Go to Admin Panel > Phone App Settings and activate the CloudTalk integration.
  

2. Make Calls from noCRM

CloudTalk allows you to make calls by using the dialer you need to install in your computer: - Install the CloudTalk dialer in your computer here - Click-to-Call: Click the Call button inside any lead in noCRM to initiate a call using the CloudTalk dialer.

3. Enable Call Logging & Notifications

• Call activities will be automatically logged inside the lead’s history in noCRM.
  
• To receive missed call notifications, enable "Attach missed calls and notify the user" in noCRM’s Admin Panel.
  

4. Ensure Phone Number Formatting

• Make sure all lead phone numbers are correctly formatted in international format (e.g., +441234567890).
  
• Check that the Phone or Mobile field type is selected in Admin Panel > Default Fields.
  

Call Your Prospects from noCRM

With CloudTalk’s integration, you can also call prospects listed inside Prospecting Lists in noCRM. Calls are logged, and new leads are created automatically when calling unknown numbers.

You're Now Ready to Start Calling!

With the noCRM + CloudTalk integration, your team can manage all sales and support calls effortlessly, ensuring seamless communication and better productivity.